Hong Kong, May 12, 2020, For Immediate Release – Aigens, the APAC market leader of innovative restaurant technology with offices in Hong Kong, Singapore and China is helping F&B organizations to expand their services to offer cashless payment, delivery and takeaway options. With Aigens platform in place, F&B organizations can quickly adapt to the ever changing environment during the current pandemic, and be onboarded in the system within days.
As a connectivity hub and e-commerce platform, Aigens enables F&B organizations in APAC to connect with all major sales channels at once, such as Deliveroo, Foodpanda and Grab Food. The Aigens platform simplifies the logistics of ordering and paying, which helps enhance the F&B organizations’ operational efficiency. This is especially important during the COVID-19 pandemic as food delivery and takeaway services have experienced unprecedented demand with consumers staying home and food establishments limited to takeaway and delivery services only.
For F&B organizations, Aigens solutions take only a few days to install. Because the platform exists in the cloud, Aigens can organize everything remotely and F&B organizations won’t need any additional hardware like payment terminals, checkout systems or POS systems. The platform offers centralized menu management and seamlessly sends orders to the F&B organization’s POS system. A one-stop dashboard monitors performance across platforms.
Aigens ensures a user friendly interface for desktop and mobile devices
Aigens’ platform can be easily linked to from the existing corporate website and social media accounts. Once linked, the food establishment’s patrons can choose to order for pick-up or delivery depending on what the restaurant offers.
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“We are convinced that F&B organizations and customers will appreciate the advantages of the payment, delivery and takeaway options during this challenging time. For F&B organizations, the Aigens software opens up possibilities to strengthen customer loyalty,” says Mr. Hans Paul, Co-founder at Aigens.
To further enhance their services, Aigens worked with Google Pay Singapore who recently rolled out new features that help consumers discover food establishments and their menus from the app. The Order Food feature gives Google Pay users the option to order food for pick-up within the app, while the Menu Discovery feature allows browsing of menus and direct placement of orders and payments with the food establishment. Aigens provides F&B organizations the infrastructure, software and support to process the order in their POS system. Mr. Hans Paul, Co-founder at Aigens, says about the partnership with Google Pay: “Aigens and Google have a shared vision to provide consumers with simple, easy to use services that make their lives easier. The partnership couldn’t be timelier as contactless menu browsing and cashless payments reduces physical contact to help contain the spread of COVID-19.”
Established by Co-Founders Hans Paul and Peter Liu in 2012, Aigens innovative technology enables self-ordering solutions using smart phone, tablet and in-store kiosk. Last February Aigens announced to have processed 41 Million transactions for the year ending January 2020 – a record high for the company and up 146% from the year before. Aigens’ innovative solutions are adopted by a global clientele: Brisbane Airport, Paris Airport, Hong Kong Airport, Plaza Premium, Burger King, Pizza Hut, Oliver’s Super Sandwiches, Pizza Express, Genki Sushi, Maxim’s.
Aigens is a Food & Beverage (F&B) technology solutions innovator. Aigens provides the technology and capabilities for F&B organizations to unlock the potential of self-ordering with confidence, engage and excite customers and harness exact results.
The company is based in Hong Kong with offices in Singapore and China. Aigens solutions include self-ordering software using mobile phone, tablet or in-store kiosk. Once Aigens “plug and play” technology is connected with POS systems at F&B organizations, consumers instantly have direct control over their order – and are spared long queues at cashiers. Aigens technology is leading a disruption in restaurant technology by introducing AI-driven data analytics with their software, allowing F&B outlets to operate more efficiently and sustainably. In April 2020 Aigens announced their partnership with Google Pay Singapore – allowing for a seamless, secure payment experience for F&B organizations and users alike.
Aigens’ innovative solutions are adopted by a global clientele: Brisbane Airport, Paris Airport, Hong Kong Airport, Plaza Premium, Burger King, Pizza Hut, Oliver’s Super Sandwiches, Pizza Express, Genki Sushi, Maxim’s. Last February Aigens announced to have processed 41 Million transactions for the year ending January 2020 – a record high for the company and up 146% from the year before.
Aigens helps F&B organizations to accelerate growth by providing them the opportunity to embrace a turnkey product which requires minimal technical know-how. As a dedicated connectivity hub, Aigens provides the technology and capabilities for F&B organizations to connect with hundreds of sales channels at once – while simultaneously solving manpower issues. Aigens also helps F&B organizations to foster deeper loyalty with their customers by connecting with them, using AI-driven knowledge. Aigens makes it easier than before to create, track and distribute customer connectivity programs, providing a seamless and cohesive customer experience.
Ever since its launch 2012, Aigens has built up a global clientele of large reputable multinationals such as Brisbane Airport, Paris Airport, Hong Kong Airport, Burger King, Pizza Hut, Oliver’s Super Sandwiches, Pizza Express, Genki Sushi, Maxim’s.
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