DiDi Launches Ride-Hailing Services in Chile and Colombia

  • Completing over 10 billion trips per year across Asia, Latin America and Australia, DiDi is the world’s largest taxi-hailing and private car-hailing platform
  • Consumers in Valparaiso, Chile and Bogota, Colombia can now enjoy DiDi Express, backed by DiDi’s global AI capabilities and local teams focused on developing tailored products and services
  • DiDi reaffirms its commitment to collaborating with both communities and policymakers to develop smart cities


[Santiago, Chile & Bogota, Colombia–June 5, 2019] Didi Chuxing (“DiDi”), the world’s leading multi-modal transportation platform, today announced the launch of its ride-hailing services in Chile and Colombia.


Operations for DiDi Express kicked off in Valparaiso, Chile’s second largest metropolitan area, on June 3, and in Bogota, the capital of Colombia, on June 4. DiDi also plans to launch taxi-hailing service in Colombia later this year.

DiDi officially launched its ride-hailing services in Chile and Colombia on June 6 
On June 3, the female driver Maria finished the first DiDi trip in Chile

Driver and rider campaigns have been greeted with enthusiasm in both countries since plans to launch were announced in April. DiDi offers more vigorous driver vetting processes, more comprehensive safety measures, 24/7 live human customer support and best-in-class technology features tailored to meet regional needs. The company also invests systemically in multiple offline driver centers and support mechanisms.


Mi Yang, head of DiDi’s operations for Central and South America, said, “We are very excited to start serving Chile and Colombia, two important centers of growth and innovation in the region. We will work hard to build partnerships with drivers, passengers, policymakers and business partners to provide fully localized mobility services that offer safe, efficient and affordable rides to local consumers, while providing attractive and flexible income opportunities for private-car and taxi drivers.”

DiDi’s team in Chile

DiDi’s team in Colombia


DiDi is the world’s largest taxi-hailing and ride-sharing platform, delivering over 10 billion trips per year across Asia, Latin America and Australia. DiDi works with 2 million taxi drivers, over 31 million rideshare drivers and thousands of taxi companies and business partners. The company offers 15 different products and services ranging from taxi, private car-hailing, bus, minibus and two-wheelers to auto-financing, auto-trading and refueling solutions. DiDi also operates the world’s largest electric vehicle (EV) fleet network, with over 600,000 EVs running on its platform.

DiDi CEO Cheng Wei and President Jean Liu greeted Chilean President Sebastian Pinera at DiDi headquarter

International expansion is one of DiDi’s core strategies. With a vision to improve the world’s transportation experience with AI technology, DiDi emphasizes building local teams and capabilities, and forging collaborative relationships with users, policymakers and existing transportation partners wherever it operates, to develop smart transportation plans to achieve regional growth and sustainability goals.


In Latin America, DiDi acquired 99, Brazil’s leading native ride-hailing app in January 2018, and launched its own-branded mobility services in Mexico a few months later. Currently, DiDi serves 19 cities in Mexico, including Mexico City, Guadalajara and Monterrey. DiDi also started operations in Japan and Australia in 2018.


About Didi Chuxing

Didi Chuxing (“DiDi”) is the world’s leading mobile transportation platform. The company offers a full range of app-based transportation options for 550 million users, including Taxi, Express, Premier, Luxe, Bus, Designated Driving, Enterprise Solutions, Bike Sharing, E-bike Sharing, Car Rental and Sharing, and food delivery. Over 31 million drivers have found flexible work and income opportunities on the DiDi platform.


DiDi is committed to collaborating with policymakers, the taxi industry and communities to solve the world’s transportation, environmental and employment challenges with smart transportation innovations. The company is working with a growing alliance of car industry players to build out a next-generation auto-solutions and operations platform.


DiDi partners with Grab, Lyft, Ola, 99, Bolt (Taxify) and Careem in a global ride-hailing network that reaches over 80% of the world’s population across over 1,000 cities. Currently, DiDi provides ride-hailing services in Brazil under the 99 brand, operates DiDi-branded mobility services in Mexico, Australia, Chile and Colombia, and provides taxi-hailing service in Japan through a joint venture. By continuously improving user experience and creating social value, DiDi strives to build a safe, open and sustainable mobile transportation ecosystem.


For more information, please visit: www.didiglobal.com/news


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