SolarWinds Sees Strong Momentum in Channel Partner Network Growth and Satisfaction

SolarWinds Sees Strong Momentum in Channel Partner Network Growth and Satisfaction

 

The company plans to extend commitments to further strengthen partner relationships worldwide by offering continued dedicated technical support, ongoing training initiatives, and events

 

SolarWinds, a leading provider of powerful and affordable IT management software, today released the findings of its latest Channel Partner satisfaction survey. The positive results reflect commitment from SolarWinds to create meaningful partnerships based on real feedback—96% of Partners surveyed report they value SolarWinds dedicated technical resources. With these strong results, SolarWinds will continue its channel investment worldwide to support ongoing Partner network growth and satisfaction.

 

“We strongly value our Partners, and our ability to drive customer success includes our vast Partner network. It’s heartening to see strong confidence shared by our Partners worldwide,” said Sojung Lee, Vice president, APJ sales, SolarWinds. “We’re observing the same sentiment in the APJ region, and the momentum reflects the right strategy and efforts invested in our channels. We continuously bring Partners deep industry experience, strong technical expertise, and enablement initiatives to take away the complexity and empower Partners to solve business problems for customers.”

 

As part of the growth efforts, SolarWinds will continue to offer ongoing training initiatives to strengthen its commitment to global Channel Partners. This includes annual Partner Summit events in the APJ and EMEA regions, where the company offers in-depth technical training and accreditation, and networking opportunities.

 

“We listen to Partners closely to understand their needs, introducing elements like enablement initiatives, dedicated technical support, and ongoing training. We believe providing the best possible resources is critical to successful partnerships, so we invest heavily in areas like free technical training with product experts at our SolarWinds Certified Professional® (SCP) Bootcamp events. Over the past 16 months, we conducted four week-long bootcamps in APJ, and we look forward to the upcoming Partner Summits in APJ,” continued Lee.

 

The SolarWinds APJ Partner Summit takes place in Bangkok, Thailand on August 12 – 14.

 

SolarWinds Channel Partner Satisfaction Survey Key Findings

 

Partner Satisfaction

SolarWinds Channel Partners indicated “satisfied” or “very satisfied” in the following areas:

• Product pricing
• Licensing model
• Partner portal user experience and content

 

Product Confidence

SolarWinds Channel Partners see the largest growth potential in the following SolarWinds products portfolios:

• Network management
• IT security
• System management

 

Furthermore, almost 80% of the partners surveyed plan to grow their business with SolarWinds in the next 12 months.

Areas of Importance

Partners valued a successful vendor-partner relationship, highlighting the importance of:

• Communication and product positioning
• Access to dedicated technical resources
• Access to dedicated vendor relationship managers

 

SolarWinds fielded the survey to its global community of Channel Partners between August and October 2019, yielding 305 respondents in total.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.

© 2020 SolarWinds Worldwide, LLC. All rights reserved.

 

MEDIA CONTACTS:
Watson Tan Vicky Zhou
Archetype SolarWinds
Phone: +852 25348700 Phone: +65 65937622
Watson.tan@archetype.co pr@solarwinds.com

###

SHARE THIS STORY

Share on facebook
Share on twitter
Share on linkedin
Share on email

RELATED POSTS

A Step-by-Step Guide

The Power of a Wikipedia Page for Your Business: A Step-by-Step Guide

The one thing that builds trust between your company and its potential customers is having its own Wikipedia page. It is the first thing that shows up when someone looks up your company (besides your website of course!) and gives potential customers all the information they might need about your business.

Top 5 Unique Pet Care Startups to Watch

From Diagnostics to Play Dates: Top 5 Unique Pet Care Startups to Watch

All pet owners out there understand the feeling of wanting to do whatever it takes to make their furry companions’ lives just a little bit more comfortable. It is perhaps that exact feeling that has made the average pet owner spend over US$1,300 on pet care a year. According to a 2021 survey conducted by the market research firm OnePoll, 52% of Americans spend more on their pets than they do on themselves each year.

Course5 Intelligence Gains US$55 Million Funding Boost

Course5 Intelligence Gains US$55 Million Funding Boost; Closes First Round Successfully with 360 ONE Asset’s Tech Fund

Analytics and artificial intelligence (AI) solutions company Course5 Intelligence has recently announced its plans to raise a funding round of USD 55 million. The initial closing of the funding round was achieved through the participation of 360 ONE Asset Management Limited’s Tech Fund, which specializes in investing in promising technology companies. Leading the round, 360 ONE Asset invested US$28 million in Course5.

How to Find Your Company’s North Star Metric to Ensure Success

How to Find Your Company’s North Star Metric to Ensure Success

In the world of business, having a singular goal to focus on can be the key to success. That’s where the North Star Metric (NSM) comes in. Coined by startup investor Sean Ellis, the NSM is the measure of the value a company is delivering to its customers and is used as a means to predict the growth of the business.

Video-Games-That-are-Accessible-for-the-Visually-Impaired

Breaking Barriers: Video Games That are Accessible for the Visually Impaired

In recent years, the gaming industry has made significant strides in promoting inclusivity and accessibility for players of all abilities. While video games have long been regarded as a visual medium, game developers and designers have worked to break barriers and create gaming experiences accommodating the visually impaired.