Product manuals are a necessary but often dreaded part of consumer electronics. For decades, manufacturers and retailers have struggled with manuals that are expensive to produce, slow to deliver, and riddled with compliance risks. At the HKTDC Electronics Fair (Autumn Edition) 2025, one Hong Kong–based startup is set to prove that documentation doesn’t have to be a burden—it can be a business advantage.
Meet Pergamon Labs Limited, a Cyberport-incubated company that is transforming how manufacturers create, manage, and deliver product manuals. Their AI-powered SaaS platform promises compliant, multilingual manuals generated in minutes instead of weeks. With regulatory requirements tightening and consumers demanding faster, clearer product support, Pergamon is hitting the market at exactly the right time.
From Frustration to Innovation
Pergamon’s story begins with more than two decades of experience creating manuals for global retailers. The founders saw the same issues play out repeatedly: high costs, scarce technical writing experts, and constant compliance headaches. Recognizing a gap in the market, they built Pergamon Labs to offer a smarter alternative.
“What makes us unique is our hybrid approach,” explains the team. “Pergamon combines deterministic compliance logic with AI automation. This ensures content is always correct—not hallucinated. We designed it so even non-experts can generate compliant manuals quickly, which is especially powerful for manufacturers in Asia who often struggle with regulatory requirements.”
This hybrid model solves a long-standing problem: while AI can speed up production, accuracy and compliance are non-negotiable in legally binding documents. Pergamon’s platform threads that needle.
Scaling with Content-as-a-Service
As with most AI platforms, Pergamon’s strength lies in data. Yet data migration often becomes a bottleneck, since many clients lack the bandwidth to manage it. To overcome this hurdle, Pergamon shifted its strategy to Content-as-a-Service (CaaS), pre-filling and expanding its content libraries for faster onboarding.
This move allows the company to scale while maintaining its unique balance between automation and human oversight. The platform handles 80% of repetitive work, while experts review the 20% of content that carries higher compliance or safety risks. It’s an approach that not only accelerates production but also ensures clients can trust the results.
“Unlike casual AI tools, user manuals are legally binding. Embedding compliance logic into the platform reduces risks while still letting us scale responsibly,” the team adds.
Target Markets and Growth Path
Pergamon Labs is initially targeting manufacturers, retailers, and technical writing agencies—sectors with a constant need for fast, accurate documentation. Over the next three to five years, the company plans to expand into industries with more complex and regulated content, including machinery, government, finance, and medical.
“Any industry that requires precise, regularly updated documentation is a natural fit for Pergamon,” they note.
The vision goes beyond static PDFs. Pergamon is working toward a fully agentic system where users simply input product data and receive finished, compliant manuals. Future iterations will also feature Pergami, an AI assistant that allows end users to interact directly with product information. By scanning a QR code or snapping a photo of a product, consumers could get instant, accurate answers—turning manuals into dynamic, two-way communication tools.
This evolution could have a profound impact on customer satisfaction and sustainability. Faster answers mean fewer product returns, reducing waste and helping manufacturers meet ESG goals.
Powered by Hong Kong’s Startup Ecosystem
As a proud Cyberport incubatee, Pergamon benefits from Hong Kong’s innovation-friendly ecosystem. The city’s position as a hub between global manufacturing and finance makes it an ideal base.
Still, the local funding landscape poses challenges. “In Hong Kong, most investors focus on later-stage Series A companies,” the founders explain. “That makes it harder for early-stage startups like ours to raise capital locally.”
Nevertheless, the company sees Hong Kong’s AI ecosystem as a strategic advantage. “Compared with more regulated markets like the EU, Hong Kong lets us test and evolve faster,” they add.
Live at HKTDC Electronics Fair (Autumn Edition) 2025
At this year’s fair, Pergamon will showcase its SaaS platform live—generating a fully compliant user manual in just minutes. Visitors can also experience the interactive side of the technology by testing the AI-powered chatbot. By scanning a QR code or photographing a product, attendees can see Pergamon instantly provide consumer-friendly answers.
“It’s documentation reimagined: fast, compliant, and interactive,” says the team.
An Invitation to the Future of Manuals
Pergamon’s message to fair attendees is clear: the future of product manuals is here, and it’s interactive.
“If you’re a retailer, manufacturer, or sourcing professional, come see how Pergamon can cut your documentation costs and speed up your time-to-market,” they invite. “More importantly, see how manuals can evolve from static PDFs nobody reads into interactive tools that reduce returns, improve compliance, and enhance customer satisfaction.”
With a vision that redefines one of the least glamorous but most essential parts of the consumer electronics industry, Pergamon Labs is positioning itself as a company to watch. Their booth at the HKTDC Electronics Fair (Autumn Edition) 2025 won’t just be about manuals—it will be about the future of customer experience.
About the Fairs
The Hong Kong Electronics Fair (Autumn Edition) and electronicAsia will be held concurrently from 13 to 16 October at the Hong Kong Convention and Exhibition Centre (HKCEC), featuring over 3,200 exhibitors from 20 countries and regions.
Under the theme “World’s Leading Electronics Marketplace,” the Electronics Fair will highlight electronic products and tech solutions across various fields, with a special focus on AI and robotics, the silver economy and digital entertainment.
The special RoboPark event space will host over 30 sessions with speakers from leading robotics companies, and showcasing live demonstrations of robotics technologies in commercial, rehabilitation, and everyday settings.
This year’s fair includes more than 20 exhibition zones, featuring the new RISE Avenue for emerging electronic brands and the Adventure Hub showcasing local start-ups converting classic fuel vehicles to electric, including a 1989 BMW. The Hall of Fame will showcase over 500 renowned electronic brands, while the Tech Hall will present cutting-edge products and modern lifestyle appliances. With support from the HKSAR Government, the new Hong Kong Tech Showcase will highlight innovations from some 40 local tech companies. Additionally, the Startup Zone will provide an interactive platform for tech entrepreneurs and young business leaders to present their latest technologies.
Register Now for Free Admission
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