BlueJeans Maximizes the WFH Experience with Secure Video Collaboration at Scale

BlueJeans Maximizes the WFH Experience with Secure Video Collaboration at Scale

 

Rapid Response to Usage Surge and New Meetings Enhancements Empower Users to Communicate Seamlessly and Securely Their Way While Working Remotely

 

BlueJeans by Verizon, a trusted enterprise-grade video conferencing and events platform, announced a core set of new features for meeting security, engagement, and time management to augment the work from home (WFH) experience. Driven by rising customer demand for more natural collaboration and secure engagements as the world settles into today’s remote work reality, the latest enhancements to BlueJeans Meetings help remote workers stay safe, stay connected, and stay productive.

 

“Having BlueJeans in place to facilitate real-time video communication across the company has been mission-critical for ensuring our business continuity during these uncertain times,” said Peo Enea, Global Voice and Multimedia, Electrolux IT. “With the majority of our 55,000 strong workforce working remotely right now, user experience and security have never been more important. With BlueJeans Meetings, we know we’re providing our employees with a trusted platform for internal collaboration and customer support that’s both easy to use and thoughtfully designed to improve upon the overall work from home experience.”

 

As organizations quickly looked for ways over the past few months to bolster employee productivity and improve business outcomes, BlueJeans saw a 300% increase in utilization over the pre-COVID-19 average—which required rapid scale out. BlueJeans was able to stay ahead of traffic increases smoothly and seamlessly and remain focused on accelerating product innovation around emergent customer needs that support the way people work today.

 

Enhancing User-Centric Security

 

For over 10 years, customers have trusted BlueJeans to deliver the industry’s leading enterprise-grade meeting experience that doesn’t sacrifice security. With the vast majority of meetings now taking place online instead of in-person, there has been no shortage of malicious activity aimed at disrupting online meetings. Layering on to BlueJeans’ existing security and privacy capabilities for keeping customers safe, we released a new suite of features that meeting hosts can use to protect the integrity of their meetings, while giving confidence to all attendees that their safety and security is of the utmost importance.

 

● Restricted Meetings: This new capability provides additional authentication modes for restricting meeting access to ensure that only invited participants can join a meeting by leveraging a unique one-time passcode that can be authenticated via email confirmation or by logging into a BlueJeans account. Restricted Meetings can work to ensure secure access for both internal employees as well as people external to the organization (e.g. board members, investors, customers, and partners), which is a key differentiator. For internal-only meetings, BlueJeans also offers the ability to restrict meeting access to users from a single organization to prevent external parties from joining meetings.

 

● Waiting Room: The new Waiting Room experience will provide meeting hosts with better controls for managing who can be admitted into a meeting.

 

● AES-256 GCM Encryption: All video, audio, and content in transit will be encrypted using AES-256 GCM encryption to deliver improved security and faster performance.

 

● Screen Share Controls: Administrators can now control who has access to screen share at the enterprise, individual, and per-meeting levels, so that meeting hosts can prevent unwanted screen share takeover.

 

● Quick Lock: A one-click capability at the top of the screen makes it easy for meeting hosts to secure meetings and prevent unwanted guests from joining in the middle of a confidential discussion.

 

Combatting the WFH Conundrum

 

As organizations continue to navigate through uncertainty, effective team coordination and real-time communication is key. As remote workers barrel through their day on a seemingly endless series of video calls, video fatigue can set in and impede productivity. To help users improve engagement, maintain collegiality, and boost collaboration, BlueJeans is launching a series of features meant to simulate more traditional in-person experiences, while saving time.

 

● Interaction Capabilities: With single-click access for Raise Hand, Hand Clapping, Thumbs Up/Down, and even Drop the Mic, BlueJeans strives to provide all meeting attendees with the tools to engage with each other similar to when attendees were in the office together. BlueJeans has also boosted emoji support in chat so that attendees can easily inject emotion or humor into their conversations.

 

● Native Virtual Backgrounds from Shutterstock and Background Blur: Attendees will have the ability to choose their own blur density or upload their own background image to serve as their conferencing background. BlueJeans is also partnering with Shutterstock to provide a preloaded set of high quality background images that attendees can use without having to upload their own.

 

● Smart Meetings Transcription: Now available as a Meetings add-on, non-meeting participants can quickly search and scan a post-meeting transcript for additional context, without having to sift through unnecessary meeting chit-chat.

 

● Floating View: Attendees keep track of a meeting conversation even when BlueJeans is not the primary application window on the desktop to make multitasking easy.

 

● Slack Integration for BlueJeans Smart Meeting Highlights: The enhanced Slack integration automatically populates any private Slack channel with a Smart Meeting summary to share key meeting details—including number of highlights and action items—so those unable to attend a meeting can quickly catch up via Meeting Highlights without having to dig through email.

 

“Video conferencing has become fundamental to everyday business success,” said Jim Lundy, CEO, Aragon Research. “As video collaboration tools help the world stay connected during the pandemic, it’s crucial now more than ever that vendors remain diligent in delivering capabilities that proactively mitigate risks while optimizing user experience. BlueJeans’ new security and user experience innovations balance security with ease of use to help organizations work securely and productively.”

 

Resources

 

● AES-256 GCM Encryption, Waiting Room, Non-Raise Hand Interactions, and Virtual Backgrounds will be available for customer preview by the end of the summer. To stay up to date on the latest features and availability, visit: www.bluejeans.com/products/meetings

 

● For additional updates and follow @BlueJeansNet on Twitter

SHARE THIS STORY

Share on facebook
Share on twitter
Share on linkedin
Share on email

RELATED POSTS

5 Companies That Have Already Announced Job Cuts This Year

Layoffs in 2023: 5 Companies That Have Already Announced Job Cuts This Year

The layoff spree at tech giants is bleeding into a new year. It has been just three weeks since we entered 2023, yet the media is buzzing with disturbing numbers about people being laid off by tech companies: At least 104 tech companies let go more than 26,000 employees. This means, more than 1,600 tech employees were dismissed per day in the past couple of weeks. Let’s take a look at the top tech companies that are laying off aggressively.

Goblin Mode

Decoding the World’s Obsession with “Goblin Mode”

Do you find yourself struggling to maintain a positive and productive attitude at work? Are you becoming increasingly irritable or disengaged from constantly feeling overwhelmed and stressed? If so, you’re not alone. Many people experience this state of mind, and some turn on their ‌ “goblin mode” to cope with it. The term “goblin mode” gained popularity in February 2022

Instagram vs YouTube—Which Is Better for Your Business?

Instagram vs YouTubeWhich Is Better for Your Business?

With the rise of social media platforms, like Instagram, TikTok and YouTube, businesses have gained new opportunities to reach their potential customers. It’s important to note that Instagram and YouTube are not just for entertainment; they can be used as powerful tools for marketing and creating brand awareness. Many individuals already use YouTube, TikTok and more to earn money.

What Is Ambient Computing? How Does It Affect Our Lives?

What Is Ambient Computing? How Does It Affect Our Lives?

Picture this: it’s five degrees Celsius outside, and you are freezing, but instead of you adjusting your thermostat, your house automatically realizes that it needs to be warmed up and changes the temperature accordingly. That is what ambient computing is all about. Ambient computing (also called ambient intelligence) refers to technology immersed into your environment. You don’t have to consciously interact with it using screens or keyboards.

How Can AI Be Used in Governance?

How Can AI Be Used in Governance?

One of the many things that artificial intelligence (AI) is capable of doing is helping governments function smoothly. In a previous article, we discussed that, over time, AI would be responsible for more decision-making. As such, it can help governments worldwide make tough decisions by ridding the decision-making process of human biases.

Top 3 Cheapest Tesla Alternatives to Consider Buying

Top 3 Cheapest Tesla Alternatives to Consider Buying

Those who care about the environment have progressively shifted to electric cars. In December 2022, electric car sales reached 11% of the car market worldwide. These cars not only have significantly fewer carbon emissions but are also cheaper to maintain. Some countries, such as New Zealand, the U.K.