F&B retail tech rising star celebrates a momentous 2019
Hong Kong, For Immediate Release – Aigens, the Hong Kong based creator of disruptive restaurant technology has announced it closed 2019 with over 41 million transactions across 1026 outlets. Aigens AI-powered software is developed in-house and facilitates ordering food on mobile phones and kiosks. Aigens’ innovative solutions are adopted by a global clientele: Brisbane Airport, Paris Airport, Hong Kong Airport, Plaza Premium, Burger King, Pizza Hut, Oliver’s Super Sandwiches, Pizza Express, Genki Sushi, Maxim’s. All combined Aigens has processed 41 Million transactions in 2019 – a record high for the company and up 187% from 2018.
Established by Co-Founders Hans Paul and Peter Liu in 2012, Aigens innovative technology enables self-ordering solutions using smart phone, tablet and in-store kiosk. Once Aigens “plug and play” technology is connected with POS systems at F&B organizations, consumers instantly have direct control over their order and are spared long queues at cashiers.
Aigens technology is leading a disruption in restaurant technology by introducing AI-driven data analytics. The software is quickly becoming a key tool for F&B organizations allowing them to operate more efficiently and sustainably. It generates valuable information and deploys AI to help the organization analyze and gain a better understanding of variables in the supply chain by predicting future scenarios. This leads to better inventories, staff- and time management. Aigens also helps F&B organizations foster deeper loyalty with their customers by connecting with them, using AI-driven knowledge. Aigens makes it easier than before to create, track and distribute customer connectivity programs, providing a seamless and cohesive customer experience.
Identifying the difficulties of keeping up with food ordering apps – Aigens developed its software to connect food delivery platforms with POS systems at F&B organizations – ensuring the restaurant doesn’t need to set up several devices for processing food orders received through different channels. As such, Aigens provides the technology and capabilities for F&B organizations to connect with hundreds of sales channels at once. A connectivity hub which simultaneously solves manpower issues.